Elite Flyer is a boutique travel management company located in Vancouver offering discounted business/first class airline tickets to customers in Canada and the United States. We are seeking full-time Air Travel Consultants to join our small team at our centrally located office.
As a start-up agency, we are building a team of passionate professionals who live and breathe travel. The role of an Air Travel Consultant includes receiving client inquiries electronically and by telephone, researching client requests, finding the best price for airline tickets, reserving airline tickets and conducting pre and post-travel follow-up to ensure client satisfaction.
We want the best talent to join our team, and we offer competitive compensation, generous vacation, and an insurance stipend.
While experience matters, we are open to candidates without travel industry experience but who possess proven expertise.
Essential requirements for this role include:
- Comprehensive understanding of air travel, including airline pricing, frequent flyer programs and general travel knowledge
- Excellent oral and written English skills
- Ability to work in an office environment that takes health and safety seriously
- Commitment to customer service
While not requirements, we highly value:
- Prior travel industry experience
- Prior customer service experience
- Higher education
- Being engaged in travel communities, like FlyerTalk
Elite Flyer encourages applications from those with disabilities and reasonable accommodations will be provided during the selection process should a candidate make a request. We are an equal opportunity employer and all employment decisions are made based on business need, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity/expression, marriage/family status, or any other status protected by the laws of British Columbia and Canada.
To apply, please submit an optional one-page cover letter detailing your passion for travel and your CV to email@example.com. Due to the volume of applications received, only successful candidates will be contacted. Feedback to unsuccessful candidates is provided on request.